Daniel Zeder
VP, Customer Success
12 years building distributor systems. Owns your launch.
CUSTOMER SUCCESS
High-touch. Human. On your side.
You will know our team by name. They will know your business by heart. That is the model.
Ohanafy · Dashboard
LiveRevenue
$3.42M
Mar · MTD
Routes
8
Today · live
Fill rate
99.2%
+0.8 wow
Active reps
47
of 52
Depletion · Q1
On pace
Depletion alert · 92%
4.8/5
CSAT
50+ years
Salesforce experience
$1B+
orders processed
60-day
average go-live
MEET YOUR POD
Six people. One mission. Your launch.
John Marchisin
Senior Implementation Consultant
Day-1 to go-live. Hundreds of cutovers.
Derek Squires
Senior Integrations Engineer
Integrations engineer. Makes APIs behave.
Mackenzie Fenn
Manager, Training & Enablement
Onboarding lead. Trains your team to lead themselves.
Tre Sousa
Support Engineer
Support engineer. Direct line to engineering.
Emily Shull
Solutions Architecture
Solutions Architecture. Translates ops into systems.
WHAT THE FIRST 30 DAYS ACTUALLY LOOK LIKE
Day 1 to go-live. No 6-month death march.
- DAY 1
Kickoff with your pod
All six team members. Live introductions. Aligned scope and a shared Slack channel before you hang up.
- WEEK 1
Discovery and setup
Your data model, your workflows, your reporting needs. Configured in your sandbox by end of week.
- WEEK 2
Data migration
Historical orders, accounts, contacts, products. Validated against your source of record. Two passes.
- WEEK 3
User training
Live sessions by role. Sales, ops, warehouse, finance, leadership. Recorded for new hires.
- WEEK 4
Go-live and first wins
Production cutover. CS pod in your channel daily. First reports run. First wins surfaced.
- DAY 1
Kickoff with your pod
All six team members. Live introductions. Aligned scope and a shared Slack channel before you hang up.
- WEEK 1
Discovery and setup
Your data model, your workflows, your reporting needs. Configured in your sandbox by end of week.
- WEEK 2
Data migration
Historical orders, accounts, contacts, products. Validated against your source of record. Two passes.
- WEEK 3
User training
Live sessions by role. Sales, ops, warehouse, finance, leadership. Recorded for new hires.
- WEEK 4
Go-live and first wins
Production cutover. CS pod in your channel daily. First reports run. First wins surfaced.
Going live has been a very collaborative process between our team and the Ohanafy team. They're a fantastic crew and it's been a smooth launch so far.
LIFE AFTER GO-LIVE
The relationship is just starting.
Dedicated CSM.
Quarterly business reviews. Roadmap input.
Real-time Slack channel.
Direct line to engineers, not a queue.
Trailhead and Ohanafy training.
Self-serve learning paths for new hires.
Ready to see it?
30 minutes. One demo. We'll show you what modern beverage looks like on Ohanafy.