How Ohanafy AI works.
The architecture. The models. The guardrails. The reason your data stays yours.
The architecture
Three layers, stacked. Customer data sits at the bottom and never leaves Salesforce. Models orchestrate in the middle. Agents act on top.
Three layers. One platform. Customer data lives at the bottom and never leaves.
The models
No single model wins everything. Ohanafy AI orchestrates three model classes, each tuned to what they do best.
Claude (Anthropic)
Used for: natural language understanding, email drafting, executive summary generation, complex reasoning.
Why: best-in-class for following instructions and staying in your voice.
Salesforce Einstein
Used for: account scoring, predictive forecasting, classification tasks.
Why: native to your data model, no data egress.
Custom Ohanafy models
Used for: anomaly detection on depletions, pricing pattern analysis, route optimization.
Why: trained specifically on beverage industry data.
Your data, your rules.
Customer data never leaves the customer's Salesforce org for training. AI inference happens with scoped data passed in-context, not added to training sets. Your records stay where Salesforce hosts them.
Customer-owned and customer-deletable. Audit logs on every AI action capture the prompt, the response, and the reviewer. If you want a record gone, it goes.
Inheritance from the Salesforce platform handles the heavy lifting: row-level security, field-level encryption, MFA, SSO, audit trails. AI runs inside that perimeter, not around it.
The guardrails
Four hard rules. Built into every workflow.
Action authorization
AI never takes irreversible action without explicit user authorization. Drafts emails. Suggests orders. Humans approve.
Auditability
Every AI action is logged with the prompt, the response, and the human review state.
Confidence thresholds
AI surfaces predictions with confidence intervals. Below threshold means human review required.
Human-in-the-loop
AI is a senior analyst, not the decision-maker. Final calls always sit with humans.
How fast and what it costs
- Median responseUnder 2 seconds
- ThroughputHandles peak load in every customer org
- UptimeInherits Salesforce SLA
- Included in licenseYes
- Per-action feesNone
- Token billingNone
What is shipping next
- Demand planning
- Territory optimization
- Promotional ROI
- Competitive pricing intelligence
- Inventory rebalancing
- Customer segmentation
Quarterly roadmap reviewed with customers. Email product@ohanafy.com to influence priority.
The playground is the proof.
The architecture is one thing. Asking your own question and getting an answer is another. Open the playground and try a real prompt.